Staff Onboarding

This is a basic guide for getting setup with the VancouFur Volunteer team as a staff member.

Everyone

Volunteer Sheet

Make sure you fill out the Staff Sign-up Form first! We need to be able to contact you and get you setup.

Logins

Make sure you have access to the following

1. Basecamp
2. Google Drive
3. Telegram
4. This Wiki

Most of these are invited on an email address basis. The email address (and logins) you provide in the Volunteer Sheet get setup for these accounts.

Emails

If you run a department, or are an exec, you will get setup with access to vancoufur.org email addresses. Please make sure you can access these as well.

Communication

1. Try to respond to all communication within 24 hours
   • This includes emails, chats, basecamp, etc
2. Be courteous and professional in your communication
3. Know the chain of organization so you know who to escalate issues

Backfill

If you are away for a period of more than 48 hours, please be courteous and find a backfill

1. Find someone who can cover your department for you
   • Must be another staffer
   • Can be an exec, admin, or anyone else
2. Ask them to cover your area for a period of time
3. Check in with your backfill when you can
4. Ensure that the staff knows you are away and who your backfill is

This is for both planned and unplanned periods of time away. We are all volunteers, things come up, but to keep things running smoothly, having a temporary backfill in your place is very helpful.

Executives

• Make sure you are familiar with your Branch and all the related Departments.
• Make contact with your leads and seconds
• Make sure you are in contact with the other exes and the chairs

Leads and Seconds

• Make sure you are in contact with the lead or second of your department
• Make sure you are familiar with your Department guide.
• Make sure you are in contact with your lead or executive.