Convention Store: Difference between revisions

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-Organize the convention store and branded items. Orders shirts, items and sometimes patron gifts during the year. Runs the at-con store space.
+The Convention Store (''Con Store'') organizes merchandise throughout the year and runs a [[Dealer's Den]] table at the convention. This includes new merchandise each year, plus organizing the t-shirt orders for the convention
-[[Category:Business]] <!-- Branch -->
+{{DepartmentInfo
-[[Category:Department]] <!-- Move this to the department sidebar widget? -->
+|branch=Business
+|email=[mailto:[email protected] [email protected]]
+}}
+== Yearly Responsibilities ==
+* Host a storefront to sell VancouFur branded merchandise
+* Make a profit for the benefit of the con
+* Work with the Art Lead (Who will be in touch with the Guests of Honor) to coordinate in-theme logo items
+* Work with registrations to order and provide t-shirts
+* Ensure the store has additional t-shirts at-con
+* Order other products to sell for convention profit
+* Sell leftover stock from previous years
+* Keep track of all con store items and inventory
+* Work within the budget of the convention
+== Your Department on the Website/in the Conbook ==
+* Ensure that the con store is mentioned on the Dealer's Den page of the website and conbook
+* Consider a half-page of info on con store wares for the year (For the conbook and dealers page.)
+== 9 Months before con, what do you need to have done? ==
+* Determine a delivery date with the Guest of Honor liaison for themed branding
+* The Artist GOH often does a few images for branding and marketing
+* Determine, with the GOH Liaison, when this will get completed and chair approved
+* Determine some possible items to order and begin looking for vendors
+* At Con Signage
+* Sign shop will be able to help you with any themed signage you may want
+* Art Lead can help with any generic signage (non themed) that you need, including a con store vinyl/poster or sign stand if you do not already have them!
+* Make sure if you are getting official signage from the Art Lead, that you both propose a budget to the chairs ASAP to get them made and ordered. Should look into getting ONE for future years.
+== 6 Months before con, what do you need to have done? ==
+* Have estimates from vendors for orders
+* Get estimates from more than one vendor
+* Determine a possible budget for sale items
+* GOH art should be in progress
+== 3 Months before con, what do you need to have done? ==
+* GOH art should be completed
+* Submit budget, items and vendor estimates to chair for approval
+* Once approved, make orders on non-t-shirt items
+* T-shirts need to wait for pre-reg to close
+* 60%-70% of all t-shirts are pre-ordered
+* Order t-shirts for the convention and bag stuffing
+* Easier than two orders
+* Ordered after pre-reg closes
+* Must arrive before bag stuffing for pre-orders
+* You should start building a schedule for your team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)
+== 1 Month before con, what do you need to have done? ==
+* Ensure the location of all items
+* Logistics needs to bring all sale items, signs, previous stock, etc
+* Ensure they know where to get them all, and that all items go to storage after
+* Setup at-con signs for sale items, pricing, and showing what sizes are available
+* Do an inventory of all items ordered this year
+* Ensure the POS system is up-to-date with accurate inventories and prices
+== After the Convention/Before the Firing Party ==
+* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
+* Update your guide with any new/relevant information/changes.
+* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
+* Make any staffing suggestions to the next year's chair. (If you want to work again, staff who excelled and where, etc.)
+* If VancouFur owes you money for department spending, PLEASE PLEASE send your receipts to [[[email protected]]] &amp; [[[email protected]]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]]
+== Break down of contacts ==
+* Executive: Business Director
+* Guest of Honor art goes through the GOH Liaison
+* All art, orders and budgets are approved by the con chair
+* If the con store is in the dealer's den, communicate with the DD lead
+* The con store can act as an in-den base for con communication
+* It helps as a central place for dealer's to go
+* Can help with wifi code distribution
+* Can help with dealer's den food orders when working with the hotel restaurant
+* Food orders are up to the DD lead to organize, but can be collected at the con store
+== At Con Duties ==
+=== Setup ===
+* Set up shelves
+* Do an inventory of all items for retail
+* Ensure that all items were delivered to the con store
+* Setup signage, etc
+* Ensure that IT sets up a PC with POS access
+* Get all store volunteers to show up for POS training
+=== Daily ===
+* Get a cash box
+* See the RF Cashbox Procedures
+* Check inventory prior to store open
+* Do any last-minute POS training as necessary
+* Make sales, and always update the POS system
+* Do inventory to double check counts
+* Record any missing items
+* Return the cash box
+* See the RF Cashbox Procedures
+=== Tear-Down ===
+* Do a final inventory
+* Ensure the POS is up-to-date before shutting down
+* Pack and label ALL boxes
+* Ensure all items are on the truck to storage
+== Department Inventory and Ordering Resources ==
+* T-shirts
+* 60%-70% pre-order
+* Order them after pre-reg closes
+* Estimate 15% growth in most sizes
+* Small, Medium and Large are most sought after sizes
+* 3XL and larger are pre-order only
+* [[https://www.4imprint.ca/]]  is suggested for glassware
+* [[http://www.namify.com]] For t-shirts
+* All items from previous years are fair game for "free profit&rdquo;
+* Sell them at a discount
+* Cost was handled in the last year
+== Do's and Don'ts of the Department ==
+* Inventory is king
+* Keep a close eye on counts
+* Count twice
+* Ensure numbers are recorded and easily accessed
+* Consider new items each year
+* If unsure of an item selling, make it generic branded for year-to-year sales
+* Use previous year sales numbers to estimate new sales
+* Do NOT try to sell food items it is against your hotel vendor contracts.
+* When the store is in the Dealer's Den
+* Aid the dealer's den lead, and the dealers, as acting as an in-den contact point
+* Keep and distribute Wifi codes
+* Help with hotel restaurant food orders
+[[Category:Draft]]