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== Basic Department Description ==


VancouFur Department Guides
* You and your executive team are in charge. Team work! (Final say does come down to you and many staffers will require your approval for things like their dept budget, projects, etc.)
* You must make sure your staff are happy and that any conflicts are handled by the right person or yourself. (Privately works better than calling someone out in front of the rest of staff!)
* Your focus is to involve the community/staff in discussions and decisions if at all possible. The convention is an extension of the community and the point was to have input from the community. (Ex: Having open suggestions for Guests, Charities, and general feedback etc to see what the community is interested in.)


== Yearly Responsibilities ==


(ALL) Branch Executives/Directors
* Resolve cross department Conflicts/Mediate
* Run/Host Meetings
* Pay attention to Chair email and respond in a timely manner
* Enforce rules as needed
* Ensure staff are okay and not burning out
* At con you continue what you managed pre-con
* You will *mainly* be working with Operations at Con
* Manage the Chair Twitter
* Be attentive to your attendees as well!
* UTILIZE YOUR EXECUTIVE TEAM BEFORE MAKING DECISIONS (and don’t respond to drama until a discussion on how to handle it has been had!)


== Your Department on the Website/in the Conbook ==


Originally written by Temrin, 2016
* You must write a Chair/Vice Chair welcome/intro for the conbook
* Make sure to have someone proofread it
* Make sure to test the contact page (website) that the form sends an email to you when the chair email is chosen.
* Make sure that your email is listed on the contact page (website) outside of the form.
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!


== Beginning of the planning year, what do you need start on? ==


(updated by ____, year)
* Open surveys for the GOH and Charity Suggestions
* Take the results and do preliminary research on them. The aim is to have guests that haven't been a guest elsewhere in the last 3 years, people who give back to their community, etc.
* Take the results after removing those who have been guests in the last 3 years, put some notes on each guests potentia and then propose it to the staff for discussion and voting. (If you want to narrow the list down to approx 3 per guest spot and propose that, sometimes that is also helpful.)
* Make sure to do the same for the Charity suggestions. We usually avoid human charities as they are much more controversial. Aim for something interesting and a place that could benefit from less than $5000 (some charities woudn't bat an eye at a small sum but other small charities, it will help them immensely!)
* Make sure your general idea for the theme is given to the theming and art lead teams so they can start crafting an art guide. This needs to be done as soon as possible, otherwise art cannot be started. (Or it will be started but it won’t be in theme/right colours, etc. which will cause issues down the road. Website also needs this ASAP!)
* Don’t loose the hype! The best time to announce dates/locations is at the end of the previous years’ event. If that is not possible, get it figured out and announced as soon after as you can to keep people interested! (But don’t post dates or location until the contract is confirmed! The last thing we want is to have word go out and then have to change something. It looks bad and we look unorganized!)
* Open up a volunteer form and get your current staff to advertise about it so we can bring in some new faces for the next year.
* Open up a feedback survey to expand upon the hiss’n’scritch from the event to make sure you are addressing all that needs addressing from the previous year.


* Make sure it asks about as many areas of the convention as possible so that it makes people think about specifics.
* Put all these incoming feedback notes in each department folder so that each department can see their department specific feedback so they can improve.


{| border="1"
=== Volunteer/Staff Signup Sheet Example ===
|-
|
Please remember, we want you to have fun, be creative and be inspired! Have ideas for your department? Talk with your fellow staff and get some stuff info written up to explain what you want to do! Talk to your execs (or the chairs) to confirm if it’s okay to do but we want to hear all the creative things you have to offer. We want your department to become a fun project for you. Have idea’s for projects or convention additions that don’t fit in your department? Thats awesome too! Have an idea about how to engage people in the convention more? Do you have experience in some aspect of the fandom that you think could get some more exposure? Let us know!


* Real first and last name
* Furry name/alias
* Their primary email
* A secondary email if applicable
* Account name for any of the chat services that the convention uses for staff chats.
* What they want to do primarily
* What are some secondary positions they would be interested in
* Weather they want to work before or during the event (This is important!)
* What skills they have (you are basically asking for a short n sweet resume to be able to place them. For example, if someone wants to work in constore, it’s good to know if they have actual cashier experience.)


This guide is to make sure the essentials get done and you aren’t feeling lost or scrambling last minute for something that you weren’t aware of. Feel free to get creative and start suggesting new things to do! We may not be able to do them all (for various reasons) but we want to hear of them!
== 6 Months before con, what do you need to have done? ==


* All departments should have met their respective 6 month deadlines. If they have not, you need to find out why and work on a solution respectfully.
* You can find all the guides in one place at [[https://docs.google.com/document/d/1rVkVTb9rY7gnBha-5gD1CVGhV2byfQK0liCNy3Z64hQ/edit#]] to confirm what should be done if you do not have your own timeline setup. (Make sure the guides are on point if you create a new timeline!)


|}
== 3 Months before con, what do you need to have done? ==
Basic Department Description:


* All departments should have met their respective 3 month deadlines. If they have not, you need to find out why and work on a solution respectfully.


* What do you do for the convention/What is your purpose?
== 1 Month before con, what do you need to have done? ==


* Your purpose is to oversee a branch of departments and get your new staff setup with their emails, access to the drive, mailing lists, etc.
* All departments should have met their respective 1 month deadlines. If they have not, you need to find out why and work on a solution respectfully.
* You are their first line of defence when your branch Leads need help
* Send in any needed information to the Conbook for print.
* You are to help the chairs by providing reports on your branch instead of each lead in all branches taking their problems directly to the chairs.
* You are also there to help the chairs in decision making and problem solving during the year.
 
* What skills are handy for those in this position?
 
* Communication is a must (email, skype/telegram, voice calls, etc.)
* Organization and recordkeeping (You need to know where your staff are, how they are doing, their plans, etc!)
* Problem solving/Managerial skills
* Being able to play to each branch leads strengths and weaknesses and to motivate them.
* Time management skills are helpful for any job on staff.
 
* What is your staff email?
 
* Operations Exec: [[[email protected]]] & [[[email protected]]]
* Business Exec: [[[email protected]]] & [[[email protected]]]
* Media Exec: [[[email protected]]] & [[[email protected]]]
* Events Exec: [[[email protected]]] & [[[email protected]]]
 
Yearly Responsibilities:
 
 
* What do you need to do during the year for your departments to function before/ at con?
 
* Send a welcome/introductory message to your staff at the beginning of the year.
 
* Include a brief overview of the branch and where they can find the Contact sheet, the Org Chart for the staff hierarchy/who their bosses are/who they should contact first with problems, and any other information they may need.
* If they haven’t already been added, they need to be added to the google drive (Go to the vancoufur materials base/root folder, at the top there is a round icon with two people shapes. Click this and it will open share options. Please add their personal address -ask them if they have a gmail- as well as their person VF email once it gets setup) and the yahoo groups mailing list @ https://groups.yahoo.com/neo/groups/vancoufurstaff/info. (If you aren’t sure how to do this or are having problems, check in with your other executives as they might be able to help. If not, the Admin and Chairs should be available to help.) After they are in the google drive, please show them to their folder and their [[GUIDE]] and tell them to please read it and use it to work from. They weren’t made to be ignored.
* If they haven’t already been added, they need to be added to the chat groups (Telegram, etc. Whatever is that years chat service for the event.)
* Multiple ways to contact you but SHOULD state emails are the primary contact for VF staff as they are used to keep good records of what’s been done, etc. All conversations outside of email should eventually come back around to email for confirmations/record keeping. This helps is have the clearest understanding going forward!
* Encourage them to contact you if they have issues or are feeling overwhelmed/confused.
* Encourage them to send in monthly updates sometime before the monthly meetings so you have an idea of where your branch is and can bring any immediate needs to the Chair/Exec meetings.
 
* Assist your branch departments
 
* Make sure they know their department and what it entails
* Make sure you review the department guideline with your lead
* Make sure you communicate with your lead and seconds
* Make sure they know what is expected of them
 
* Help your departments solve issues
 
* Deal with ‘fires’ fast and effectively
* Help find the correct contact point for inter-department issues
* Help liaison between your departments and your chair
* Answer questions about major decisions
* Help your leads solve problems
* Help them get the most of their department
 
* Check in once a month with each department, before each monthly meeting, to see how things are going. Make sure you get responses. If you do not, use alternative contacts and poke them a few times.
* You will be required to get updates from them and during the executive meetings (before staff meetings) you will tell the chairs who needs assistance/who needs to take something to staff discussion. This helps keep the staff meetings shorter and to the point if we can get fires addressed and have a course of action to take so it doesn’t need to be brought up at the meeting unless it needs public direction from staff. Otherwise, the other branch departments that have nothing to say/no new updates of significance, will not need to talk about their department during the meeting. They will of course get to talk about other subjects/give feedback or input, etc.
* Make sure to report incidents or issues to the chairs if it needs resolving from them.
 
6 Months before con, what do you need to have done?
 
 
* Make sure all your departments are on schedule (Be asking them about their goals/plans so you can follow up on them. You can utilize their guides as well.)
* Continue to check in with them every month
* Check their guides to see if anything is missing that they should be doing
* Make sure they are doing any needed training sessions with their staff that need to be done
* Make sure they have sent all needed information to the website team if applicable
* Make sure that your departments are getting ready to order products they need to order.
 
3 Months before con, what do you need to have done?
 
 
* Make sure all your departments are on schedule
* Continue to check in with them every month
* Check their guides to see if anything is missing that they should be doing
* Make sure they are in contact with volunteers about getting enough volunteers for their needs.
* Make sure they are in contact with Logistics for all their logistical needs weekend if applicable
* Make sure they are in contact with IT if they have at-con IT needs weekend if applicable
* Make sure they have their staff scheduled for the weekend if applicable
* Make sure they are doing any needed training sessions with their staff that need to be done
* Make sure they have or will be sending all needed updates to conbook for printing if applicable
* Product ordering should be done by now! Make sure your departments are doing it NOW if they have not! Creating and shipping takes time!
 
1 Month before con, what do you need to have done?
 
 
* Make sure all applicable departments have sent in their BEO’s to the hotel lead. (Banquet Event/Equipment Order. This is what the hotel needs to set up for your room if applicable. Tables, chairs, etc. You also need a layout of how the room is to be put together with those items.)
* Make sure all your departments are on schedule
* Check their guides to see if anything is missing that they should be doing
* Make sure they are in contact with volunteers about getting enough volunteers for their needs.
* Make sure they are in contact with Logistics for all their logistical needs weekend if applicable
* Make sure they are in contact with IT if they have at-con IT needs weekend if applicable
* Make sure they have their staff scheduled for the weekend if applicable
* Make sure they have done any needed training sessions with their volunteers or its happening ASAP if they haven't.
* Make sure they have or will be sending all needed updates to conbook NOW for printing if applicable
 
After the Convention/Before the Firing Party:


== After the Convention/Before the Firing Party ==


* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Update your guide with any new/relevant information/changes.
* Update your guide with any new/relevant information/changes.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make a staff feedback survey so that you can get feedback for yourself if you are chair again, or for the next years chair, so they can see what we did well, what we didn’t, and any constructive suggestions to make things better!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] &amp; [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] <sup>[[[a]]]</sup><sup>[[[b]]]</sup><sup>[[[c]]]</sup><sup>[[[d]]]</sup><sup>[[[e]]]</sup>
* Make sure that your staff are sending in their receipts to either a budget submission form or sending them in to [[chair@Vancoufur.org]] / [[Budget@vancoufur.org]] - depending on who is doing what.
 
== Break down of contacts ==
 
* You should be in contact with each executive to know how they are doing and what they need help with. Executives should inform you of any &lsquo;fires&rsquo; happening in their branches.


Break down of contacts:
== Department Inventory and Ordering Resources ==


* Make sure everyone else has ordered what they need and send general reminders during the year for this!


* The departments in your branch may change year to year so make sure to get an updated list every year from the chairs! So please always consult the Org Chart and Contact Sheet if you need to know who&rsquo;s in your branch and what their contact info is!
== Do's and Don'ts of the Department ==


PLEASE REMEMBER
* Listen to Staff and Attendees; Compassion + Caring is key
* Remember to take time for yourself, don&rsquo;t stress, allow people to help you (You have an executive team for a reason! Make decisions with them. Help each other. etc!)
* Continue the implementation of guides
* Always encourage your team to bookmark the relevant documents (their guides, the volunteer contact sheet, etc.)
* Encourage your team to use alternative contacts if their emails are not reaching their targets. We have telegram/or whatever chats for a reason!
* Take time off and for yourself so you do not burn out
* See the good in all people, everyone has something, find it, and use it.


== PLEASE REMEMBER ==


* Always respond to emails/contacts, even if it is just to say &ldquo;I recieved your email and will get back to you soon!&rdquo; / &ldquo;I don&#39;t know the answer but I am looking into it for you!&rdquo;
* Always respond to emails/contacts, even if it is just to say &ldquo;I recieved your email and will get back to you soon!&rdquo; / &ldquo;I don&#39;t know the answer but I am looking into it for you!&rdquo;
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Be sure to contact the IT/Domain support people to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven&#39;t gotten any emails in a while, do another test!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the IT/Domain support people! (if you haven&#39;t gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive! You are the chair, if someone&rsquo;s communication is crap, talk to them and find alternative ways to work with them where they are active. (And encourage other staff to do the same!)
* Do not edit any staff members&rsquo; documentation without permission!
* Do not edit any staff members&rsquo; documentation without permission! (Even as the chair, it is good to comment instead of directly edit. You dont want to mess up your teams flow.)
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.
* Need help? Communicate with the other executives as well as the admin and Chairs! We works as a team and are here the help! Need the chairs? [[[email protected]]] / [[[email protected]]] or use the Contact Sheet
* Make sure you know who your Executive team is and have their contacts on hand! They are your support!
 
[[[a]]][email protected] [email protected] [email protected] We should update this before the firing party. And make notes about the differences between the branches and pre-con/at-con workloads n stuff.
 
 
[[[b]]]Added a few things here and there. Edited some links since we are going into a new year. Yip. Feel free to add stuff or edit existing stuff! Your input is appreciated :)
 
 
[[[c]]]Reminder that your guys&#39; input on this document would be great
 
 
 
 
 
 
[[[d]]]What exactly are you looking for?
 
 
[[[e]]]Any updates yuo guys have. Anything good happened that you feel should be continued. Stuff that went wrong that should be looked at or fixed for the future (with or without solutions) - basically, read through the guide and if anything seems like it&#39;s missing. Add it.
 
 
Sent from MailDroid
 
 
-----Original Message-----
 
Acts as the director of the convention, and liaison to the board. Acts with the best interests of the convention in mind.


[[Category:Executive]] <!-- Branch -->
[[Category:Executive]] <!-- Branch -->
[[Category:Department]] <!-- Move this to the department sidebar widget? -->
[[Category:Department]]
[[Category:Draft]] <!-- Remove once this page has been edited and cleaned up -->

Latest revision as of 05:01, 9 September 2017

Basic Department Description

  • You and your executive team are in charge. Team work! (Final say does come down to you and many staffers will require your approval for things like their dept budget, projects, etc.)
  • You must make sure your staff are happy and that any conflicts are handled by the right person or yourself. (Privately works better than calling someone out in front of the rest of staff!)
  • Your focus is to involve the community/staff in discussions and decisions if at all possible. The convention is an extension of the community and the point was to have input from the community. (Ex: Having open suggestions for Guests, Charities, and general feedback etc to see what the community is interested in.)

Yearly Responsibilities

  • Resolve cross department Conflicts/Mediate
  • Run/Host Meetings
  • Pay attention to Chair email and respond in a timely manner
  • Enforce rules as needed
  • Ensure staff are okay and not burning out
  • At con you continue what you managed pre-con
  • You will *mainly* be working with Operations at Con
  • Manage the Chair Twitter
  • Be attentive to your attendees as well!
  • UTILIZE YOUR EXECUTIVE TEAM BEFORE MAKING DECISIONS (and don’t respond to drama until a discussion on how to handle it has been had!)

Your Department on the Website/in the Conbook

  • You must write a Chair/Vice Chair welcome/intro for the conbook
  • Make sure to have someone proofread it
  • Make sure to test the contact page (website) that the form sends an email to you when the chair email is chosen.
  • Make sure that your email is listed on the contact page (website) outside of the form.
  • If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

Beginning of the planning year, what do you need start on?

  • Open surveys for the GOH and Charity Suggestions
  • Take the results and do preliminary research on them. The aim is to have guests that haven't been a guest elsewhere in the last 3 years, people who give back to their community, etc.
  • Take the results after removing those who have been guests in the last 3 years, put some notes on each guests potentia and then propose it to the staff for discussion and voting. (If you want to narrow the list down to approx 3 per guest spot and propose that, sometimes that is also helpful.)
  • Make sure to do the same for the Charity suggestions. We usually avoid human charities as they are much more controversial. Aim for something interesting and a place that could benefit from less than $5000 (some charities woudn't bat an eye at a small sum but other small charities, it will help them immensely!)
  • Make sure your general idea for the theme is given to the theming and art lead teams so they can start crafting an art guide. This needs to be done as soon as possible, otherwise art cannot be started. (Or it will be started but it won’t be in theme/right colours, etc. which will cause issues down the road. Website also needs this ASAP!)
  • Don’t loose the hype! The best time to announce dates/locations is at the end of the previous years’ event. If that is not possible, get it figured out and announced as soon after as you can to keep people interested! (But don’t post dates or location until the contract is confirmed! The last thing we want is to have word go out and then have to change something. It looks bad and we look unorganized!)
  • Open up a volunteer form and get your current staff to advertise about it so we can bring in some new faces for the next year.
  • Open up a feedback survey to expand upon the hiss’n’scritch from the event to make sure you are addressing all that needs addressing from the previous year.
  • Make sure it asks about as many areas of the convention as possible so that it makes people think about specifics.
  • Put all these incoming feedback notes in each department folder so that each department can see their department specific feedback so they can improve.

Volunteer/Staff Signup Sheet Example

  • Real first and last name
  • Furry name/alias
  • Their primary email
  • A secondary email if applicable
  • Account name for any of the chat services that the convention uses for staff chats.
  • What they want to do primarily
  • What are some secondary positions they would be interested in
  • Weather they want to work before or during the event (This is important!)
  • What skills they have (you are basically asking for a short n sweet resume to be able to place them. For example, if someone wants to work in constore, it’s good to know if they have actual cashier experience.)

6 Months before con, what do you need to have done?

  • All departments should have met their respective 6 month deadlines. If they have not, you need to find out why and work on a solution respectfully.
  • You can find all the guides in one place at [[1]] to confirm what should be done if you do not have your own timeline setup. (Make sure the guides are on point if you create a new timeline!)

3 Months before con, what do you need to have done?

  • All departments should have met their respective 3 month deadlines. If they have not, you need to find out why and work on a solution respectfully.

1 Month before con, what do you need to have done?

  • All departments should have met their respective 1 month deadlines. If they have not, you need to find out why and work on a solution respectfully.
  • Send in any needed information to the Conbook for print.

After the Convention/Before the Firing Party

  • Make sure all your volunteers (and yourself) got inputted into the system for their hours.
  • Update your guide with any new/relevant information/changes.
  • Make a staff feedback survey so that you can get feedback for yourself if you are chair again, or for the next years chair, so they can see what we did well, what we didn’t, and any constructive suggestions to make things better!
  • Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
  • Make sure that your staff are sending in their receipts to either a budget submission form or sending them in to [email protected] / [email protected] - depending on who is doing what.

Break down of contacts

  • You should be in contact with each executive to know how they are doing and what they need help with. Executives should inform you of any ‘fires’ happening in their branches.

Department Inventory and Ordering Resources

  • Make sure everyone else has ordered what they need and send general reminders during the year for this!

Do's and Don'ts of the Department

  • Listen to Staff and Attendees; Compassion + Caring is key
  • Remember to take time for yourself, don’t stress, allow people to help you (You have an executive team for a reason! Make decisions with them. Help each other. etc!)
  • Continue the implementation of guides
  • Always encourage your team to bookmark the relevant documents (their guides, the volunteer contact sheet, etc.)
  • Encourage your team to use alternative contacts if their emails are not reaching their targets. We have telegram/or whatever chats for a reason!
  • Take time off and for yourself so you do not burn out
  • See the good in all people, everyone has something, find it, and use it.

PLEASE REMEMBER

  • Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
  • Be sure to contact the IT/Domain support people to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
  • Make sure you TEST your new staff email (if any) and report problems immediately to the IT/Domain support people! (if you haven't gotten any emails in a while, do another test!)
  • Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
  • Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive! You are the chair, if someone’s communication is crap, talk to them and find alternative ways to work with them where they are active. (And encourage other staff to do the same!)
  • Do not edit any staff members’ documentation without permission! (Even as the chair, it is good to comment instead of directly edit. You dont want to mess up your teams flow.)
  • Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
  • If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.
  • Make sure you know who your Executive team is and have their contacts on hand! They are your support!