VancouFur - User contributions [en-ca]

Rangers

2018-06-08T19:27:23Z

Kallman1206: /* Do's and Don'ts of the Department */ (Is it a subtweet when it's general advice to the people following in my footsteps?)

== Basic Department Description ==

Attendee Relations/ Rangers are the eyes and ears of the convention.

They monitor the convention to limit and reduce potential problems, and provide information attendees may need, with dual goals of safety and enjoyment of all, in that order of preference.
* The most important skills for the job are a level head and the ability to keep calm in sometimes stressful situations. Also important are de-escalation skills and, as with any public facing position, patience.
* The Rangers department can be contacted by emailing Rangers@Vancoufur.org or Security@Vancoufur.org.

== Yearly Responsibilities ==

* Rangers department needs to understand and agree with the policies of the convention.
* Attendee Relations has some equipment requirements, primarily radios - these need to be tested before the event for suitability, or have a contractual guarantee of same from the providers.
* There is a security manual that dictates the responsibilities of the Rangers, our Radio protocols, and so on. It should be updated relatively soon after the completion of the convention as needed based on any feedback from prior years.
* The Rangers team should be trained by their Lead or a designated alternate (such as the Second) in groups and/or one on one to ensure they understand their duties and the content of the manual.
* The Rangers are a sub-department of Operations, and will run out of the ops room (though their duties are primarily roaming about the convention).

* Social media is your friend - they can put out calls for more volunteers, and trust me, there's never enough.
* Ask your Rangers to follow the various Social Media accounts are share their content as appropriate - the nature of Social Media is that we're all on their team, too.

=== Minimum at-convention scheduling ===

* Daytime - 2 pairs (4 Rangers)
* Evening/night - 3 pairs (6 Rangers)
* Late night - 1 pair (2 Rangers)
* Total for all periods expecting 8 hours per day: 12 - peak on Friday and Saturday

* All staff for security will be trained; they may have other duties at the convention. (Especially since 24+ hours is a lot to expect over a weekend, we're very happy to accept assistance in the form of part time or Junior Rangers)

== Your Department on the Website/in the Conbook ==

* Rangers conbook listing is generally just a list of names/ credit roll. Make sure it has everyone on it in their appropriate roles, and doesn't credit anyone who hasn't been in contact.
* Make sure to have someone look over the information before sending it to the respective lead.
* Send it to the respective lead.

* If you have any future updates, make sure to send them to the Web Lead!
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

== 6 Months before con, what do you need to have done? ==

* The rangers manual edits should be done at this time, addressing the concerns from the previous year, and any changes in the responsibilities of the department.
* It's good to have a meet and greet style meeting around this time - people may not be certain what they've signed up for and want out, or they might have friends that they'd like to come Ranger with them. Additionally, there may be people on your volunteer listing that you find difficult or impossible to get a hold of, and planning this sort of meeting therefore gives you a better idea of who is active and likely to be actually available at the convention proper.

== 3 Months before con, what do you need to have done? ==

* Do you have enough volunteers? If not, make sure the Social Media team knows, and that the other con volunteers know we'd be happy to have them for a day, etc.
* It's good for the Rangers to know first aid- it might be good to put together a training session open to all the volunteers, regardless of department, in order to decrease the individual cost.
* You should start building a schedule for your operations team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)

== 1 Month before con, what do you need to have done? ==

* Rangers DO NOT need a BEO, as they don't have their own room space, though their parent department, Operations, should ensure that there is a suitable place for eg. Radio recharging.
* Make sure to contact Logistics to get equipment (if any) from the VF storage locker to the hotel for your use.
* If there is insufficient supplies for the department (notebooks and pens for incident logging, primarily), replenish them. Keep your receipts.
* Send in any needed information to the Conbook for print. - Should just be the list of volunteers and their roles (who is Lead, who is/are the Second(s))
* By now most if not all of the Rangers volunteers should be trained, finish that up if not.

== After the Convention/Before the Firing Party ==

* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Read the logs from all of the Rangers and prepare a report of the issues the Rangers assisted with during the convention.
* Update this page with recommendations or reminders of things to do in following years.
* Update your guide with any new/relevant information/changes, and/or prepare a list of recommendations for your successor if stepping down. It's a six month out responsibility to finish this process, but no sense waiting if you know the needed changes anyhow.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] & [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] [[[c]]]

== Break down of contacts ==

* In order for the Rangers to function, it's important to keep in contact with your parent Operations department.
* Additionally, as one of the larger departments, it's important for the Rangers Lead to attend the general meetings whenever possible, and follow up with Operations whenever not. (Specific directives for Rangers come up sporadically as a side effect

== Department Inventory and Ordering Resources ==

* The Radios are rented each year, delivered by the company providing them (no logistics requirement)
* A small notebook and a pen should be provided for each Ranger. After the con these will be retrieved for reporting purposes. Some may be reusable, but it's only a small cost to get more, as well.
* Loud whistles (as attention grabbing/ deterrence devices) - for hygiene, these should maybe be considered consumable and kept by Rangers as mementos.

* Amazon is convenient, but the dollar store is a better price!
* If you're meeting in person, it's expensive unless someone can host. For meeting online Zoom is excellent, $15USD for a month is doable, for sure.

== Do's and Don'ts of the Department ==

* What worked well/Would suggest doing again?
Work closely with the other departments under Operations - Volunteers, Operations, Logistics - we all work together to put on the con and all these jobs need done.
* What didn't work/would suggest to avoid?
At-con volunteers are a poor choice to Ranger - they will either disappear with a radio and never check in, or just generically not be helpful? They are ideal candidates for badge check or on-call go-fer work, but if someone shows up and asks for a radio, I recommend you politely decline.
* What would you suggest to be done for the future years of your department that aren't already in motion?
More people who are Rangers AND part of another department would be nice - feels like we're very insular. 99% of the job is at-con, so people whose work is mostly before con would be glad additions to the team, even if only for one shift on one day.

== Other Resources ==

* Add whatever extras you feel are good tips, tricks, resources, contacts, etc for the future years!
* List any other websites the dept staff may need (for example, Social Media needs a list of all the places that vancoufur has access to or an account on to run social media and who to ask for password resets for if a new person takes over the job in the future.
* Resources for how you organized your time, any apps that were helpful to you, etc.
* Advice on how to work with certain companies if they prove to be difficult. (Some companies we order from, it is best to contact a rep directly instead of doing a straight up online order. )

== PLEASE REMEMBER ==

* Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven't gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not edit any staff members’ documentation without permission!
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.

* Make sure you know who your Executive is! They are there to help you and oversee the branch of departments you are in. Contact [[Chair@VancouFur.org]] / [[Vice.Chair@Vancoufur.org]] to check or check the contact page on the website! You can also use the [[contact sheet]] for the year

[[Category:Operations]] 
[[Category:Department]]
[[Category:Draft]]

Rangers

2018-06-08T19:19:30Z

Kallman1206: /* Basic Department Description */

== Basic Department Description ==

Attendee Relations/ Rangers are the eyes and ears of the convention.

They monitor the convention to limit and reduce potential problems, and provide information attendees may need, with dual goals of safety and enjoyment of all, in that order of preference.
* The most important skills for the job are a level head and the ability to keep calm in sometimes stressful situations. Also important are de-escalation skills and, as with any public facing position, patience.
* The Rangers department can be contacted by emailing Rangers@Vancoufur.org or Security@Vancoufur.org.

== Yearly Responsibilities ==

* Rangers department needs to understand and agree with the policies of the convention.
* Attendee Relations has some equipment requirements, primarily radios - these need to be tested before the event for suitability, or have a contractual guarantee of same from the providers.
* There is a security manual that dictates the responsibilities of the Rangers, our Radio protocols, and so on. It should be updated relatively soon after the completion of the convention as needed based on any feedback from prior years.
* The Rangers team should be trained by their Lead or a designated alternate (such as the Second) in groups and/or one on one to ensure they understand their duties and the content of the manual.
* The Rangers are a sub-department of Operations, and will run out of the ops room (though their duties are primarily roaming about the convention).

* Social media is your friend - they can put out calls for more volunteers, and trust me, there's never enough.
* Ask your Rangers to follow the various Social Media accounts are share their content as appropriate - the nature of Social Media is that we're all on their team, too.

=== Minimum at-convention scheduling ===

* Daytime - 2 pairs (4 Rangers)
* Evening/night - 3 pairs (6 Rangers)
* Late night - 1 pair (2 Rangers)
* Total for all periods expecting 8 hours per day: 12 - peak on Friday and Saturday

* All staff for security will be trained; they may have other duties at the convention. (Especially since 24+ hours is a lot to expect over a weekend, we're very happy to accept assistance in the form of part time or Junior Rangers)

== Your Department on the Website/in the Conbook ==

* Rangers conbook listing is generally just a list of names/ credit roll. Make sure it has everyone on it in their appropriate roles, and doesn't credit anyone who hasn't been in contact.
* Make sure to have someone look over the information before sending it to the respective lead.
* Send it to the respective lead.

* If you have any future updates, make sure to send them to the Web Lead!
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

== 6 Months before con, what do you need to have done? ==

* The rangers manual edits should be done at this time, addressing the concerns from the previous year, and any changes in the responsibilities of the department.
* It's good to have a meet and greet style meeting around this time - people may not be certain what they've signed up for and want out, or they might have friends that they'd like to come Ranger with them. Additionally, there may be people on your volunteer listing that you find difficult or impossible to get a hold of, and planning this sort of meeting therefore gives you a better idea of who is active and likely to be actually available at the convention proper.

== 3 Months before con, what do you need to have done? ==

* Do you have enough volunteers? If not, make sure the Social Media team knows, and that the other con volunteers know we'd be happy to have them for a day, etc.
* It's good for the Rangers to know first aid- it might be good to put together a training session open to all the volunteers, regardless of department, in order to decrease the individual cost.
* You should start building a schedule for your operations team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)

== 1 Month before con, what do you need to have done? ==

* Rangers DO NOT need a BEO, as they don't have their own room space, though their parent department, Operations, should ensure that there is a suitable place for eg. Radio recharging.
* Make sure to contact Logistics to get equipment (if any) from the VF storage locker to the hotel for your use.
* If there is insufficient supplies for the department (notebooks and pens for incident logging, primarily), replenish them. Keep your receipts.
* Send in any needed information to the Conbook for print. - Should just be the list of volunteers and their roles (who is Lead, who is/are the Second(s))
* By now most if not all of the Rangers volunteers should be trained, finish that up if not.

== After the Convention/Before the Firing Party ==

* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Read the logs from all of the Rangers and prepare a report of the issues the Rangers assisted with during the convention.
* Update this page with recommendations or reminders of things to do in following years.
* Update your guide with any new/relevant information/changes, and/or prepare a list of recommendations for your successor if stepping down. It's a six month out responsibility to finish this process, but no sense waiting if you know the needed changes anyhow.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] & [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] [[[c]]]

== Break down of contacts ==

* In order for the Rangers to function, it's important to keep in contact with your parent Operations department.
* Additionally, as one of the larger departments, it's important for the Rangers Lead to attend the general meetings whenever possible, and follow up with Operations whenever not. (Specific directives for Rangers come up sporadically as a side effect

== Department Inventory and Ordering Resources ==

* The Radios are rented each year, delivered by the company providing them (no logistics requirement)
* A small notebook and a pen should be provided for each Ranger. After the con these will be retrieved for reporting purposes. Some may be reusable, but it's only a small cost to get more, as well.
* Loud whistles (as attention grabbing/ deterrence devices) - for hygiene, these should maybe be considered consumable and kept by Rangers as mementos.

* Amazon is convenient, but the dollar store is a better price!
* If you're meeting in person, it's expensive unless someone can host. For meeting online Zoom is excellent, $15USD for a month is doable, for sure.

== Do's and Don'ts of the Department ==

* What worked well/Would suggest doing again?
* What didn't work/would suggest to avoid?
* What would you suggest to be done for the future years of your department that aren't already in motion?
More people who are Rangers AND part of another department would be nice - feels like we're very insular. 99% of the job is at-con, so people whose work is mostly before con would be glad additions to the team, even if only for one shift on one day.

== Other Resources ==

* Add whatever extras you feel are good tips, tricks, resources, contacts, etc for the future years!
* List any other websites the dept staff may need (for example, Social Media needs a list of all the places that vancoufur has access to or an account on to run social media and who to ask for password resets for if a new person takes over the job in the future.
* Resources for how you organized your time, any apps that were helpful to you, etc.
* Advice on how to work with certain companies if they prove to be difficult. (Some companies we order from, it is best to contact a rep directly instead of doing a straight up online order. )

== PLEASE REMEMBER ==

* Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven't gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not edit any staff members’ documentation without permission!
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.

* Make sure you know who your Executive is! They are there to help you and oversee the branch of departments you are in. Contact [[Chair@VancouFur.org]] / [[Vice.Chair@Vancoufur.org]] to check or check the contact page on the website! You can also use the [[contact sheet]] for the year

[[Category:Operations]] 
[[Category:Department]]
[[Category:Draft]]

Overview of Departments

2018-02-26T23:48:49Z

Kallman1206: /* Rangers */

This is a comprehensive overview of all [[:Category:Department|departments]] and the [[:Category:Branch|branches]] they are a part of.

----

= [[:Category:Executive|Executive]] =

Highest level of staffers within the convention. Directly responsible for running the convention from a director level, and communicates with the board as well. Handles high-level decisions throughout the year, and is supported by the branch executives.

== [[Administrator]] ==

Assistants to the Chair. Offer feedback and executive level advice as necessary.

== [[Chairperson]] ==

Acts as the director of the convention, and liaison to the board. Acts with the best interests of the convention in mind.

== [[Treasurer]] ==

Handles the convention finances for the year, including accounting and budgeting. Responsible for keeping the books balanced during the year and at the convention.

== [[Vice Chairperson|Vice Chairperson]] ==

Right-hand assistant to the Chair and second in command. Provides additional aid to the Chair for executive level decisions.

----

= [[:Category:Business|Business]] =

All departments related to goods, sales, wares and vendors.

== [[Artist Alley]] ==

Offer vendor tables. You plan location, rules, and dates. Open applications, accept/deny applications, wait lists.
At con, you are checking in your vendors, and selling some at con tables.

== [[Art Show]] ==

Organizes the art show items, rooms, and payments. Handles art show submissions during the year and runs the room during the convention. Ensures that vendors are paid once items are sold and treasury is updated.

== [[Charity Liaison]] ==

Liaison for the convention's charity. Organizes whatever the charity needs to attend the con. Shares marketing material with info desk and social media to promote the charity. Ensures all donations make it to them.

== [[Convention Store]] ==

Organize the convention store and branded items. Orders shirts, items and sometimes patron gifts during the year. Runs the at-con store space.

== [[Dealer's Den]] ==

Organizes the Dealer’s Den vendor space. Handles application and selection of vendors. Communicates with them to ensure needs are met before and during the con. Ensures the integrity of the DD space at-con.

== [[Night Market]] ==

Offer vendor tables. You plan location, rules, and dates.
At con, you are checking in vendors, and giving them a place to sit. (you use Artist Alley’s table layout)

== [[Sign Shop]] ==

Designs and creates signage for the convention space. Also designs and creates schedule inserts for function rooms. Coordinates and plans layout of signage. Works with theming for design.

== [[Theming]] ==

Designs, coordinates and implements the look and feel of each year's theme. Decorates the at-con space and supports other areas like sign shop, con game, main events, etc.

----

= [[:Category:Events|Events]] =

All departments related to events within the convention space

== [[Art Track]] ==

Supports the programming lead with art-related panels and programming items. Works to promote and recruit volunteers to run panels for the convention.

== [[Audio Team]] ==

Manages the audio for the main theatre and dances.

== [[Board Game Room]] ==

Organizes and runs a board gaming room, including supplies, hardware and volunteers. Often outsourced to local societies by necessity.

== [[Convention Game]] ==

Creates an at-con game, or games, that attendees can play. Develops and implements the game throughout the year. Works heavily with theming.

== [[Dead Dog]] ==

Coordinates the Sunday night dance and activities, including volunteers and additional logistics. Dead Dog runs past load out, which requires a minimalist approach to organizing.

== [[DJ / Dances]] ==

Coordinates the DJs for the nighttime dances. Deals with selecting DJs and coordinating with theater Audio and Tech tracks to run the performances. Audio or DJ experience a plus.

== [[Fursuit Track]] ==

Coordinates the main fursuit events and needs of fursuiters at the convention. This track is responsible for the planning and execution of the fursuit parade, headless lounge, fursuit games, and dance competition. Fursuit track works with the programming team to recruit talented guests and speakers for fursuit related panels.

Works closely with the fursuit track lead to organize the headless lounge for the suiters. Organizes and plans the room. Coordinates volunteers to keep the space clean, safe and running during the convention. Organizes fans and dryers for suiters to use.

== [[Lighting]] ==

Manages the lighting for the main theatre and dances.

== [[Main Events]] ==

Coordinator for the main events in the theatre. Works with the Theatre lead to direct and handle events such as the opening and closing ceremonies, fursuit parade, variety show, dances, etc.

== [[MLP Track]] ==

Supports the programming lead with MLP/Brony related panels and programming items. Works to promote and recruit volunteers to run panels for the convention.

== [[Photoshoot]] ==

Coordinates the at-convention photoshoot booth. Works with theming to get props and decorations. Manages the photographer, or does the photo work themselves.

== [[Programming]] ==

Coordinates and schedules all panels and tracks at the convention. Works with Theatre and other major departments to determine when major events occur. Works with track leads to ensure track content is scheduled correctly. Organizes the master schedule of events.

== [[Registration]] ==

Handles the coordination and updating of the registration system during the year. Deals with registration issues and ensuring people get registered correctly. Organizes the at-convention registration room and volunteers and manages the room during the convention. Works with IT to ensure registration systems are setup. Handles at-con registration issues and woes.

== [[Technical Lead]] ==

Technical coordinator for the main event and theatre leads. Ties the audio, video and lighting teams together to get all the technology on track and usable by theatre and events.

== [[Tech Track]] ==

Supports the programming lead with technology related panels and programming items. Works to promote and recruit volunteers to run panels for the convention.

== [[Theatre]] ==

Manages the main theatre and works with the main events lead to coordinate events. Organizes communication between the theater, tech, lighting, audio and visual departments. Assists with the creation of the opening and closing ceremonies as well as other main stage events. Organizes or works as MC for events as necessary.

== [[Video Game Room]] ==

Organizes and runs a video gaming room, including supplies, hardware and volunteers. Often outsourced to local societies by necessity.

== [[Video Team]] ==

Handles the recording and video feeds for the main theatre. Works with IT to get video playback of main theatre in the hotel rooms.

== [[Writing Track]] ==

Supports the programming lead with writing-related panels and programming items. Works to promote and recruit volunteers to run panels for the convention.

----

= [[:Category:Hotel|Hotel]] =

A branch and a department in one. Direct point of contact with the hotel and responsible for liaison between the staff and the hotel. Deals with all aspects of the hotel during the year, from initial contract negotiations to at-con issues.

== [[Party Ambassador]] ==

Liaison between party hosts and the convention to ensure the best parties, without breaking rules that would cause the convention or hotel issues. Works to provide the best balance between party and responsibility.

----

= [[:Category:Media|Media]] =

All departments related to media networks, including social media and guest of honor relations.

== [[Art Lead]] ==

Coordinate, design and manage art needs for the convention. Works closely with GOH relation for key art. Manages getting artwork for convention use from the community and artists, and handles appropriate reimbursement for the work.

== [[Forums]] ==

Manages the community forums on BC Furries. Usually handled by one of the BC Furries moderators. Works with the social media manager.

== [[Guest of Honor Liaison]] ==

Convention point of contact for the Guests of Honor. Coordinates hotel rooms, travel, and other accommodated expenses. Coordinates artwork and other items from the Guests for convention use, including conbook and t-shirt art, along with other works.

== [[Marketing]] ==

Contact other conventions for things such as conbook ad trades, flyer trades, digital ad trades and cross promotions. Contact local conventions to arrange possible table trades to do in person marketing as well. Optional, co-ordinate with social media to create ad campaigns to target new and existing attendees.

== [[Promo Video]] ==

Develops and produces the promotional videos for the convention throughout the year. Works closely with theming and theatre.

== [[Publications]] ==

Handles the publication of the convention book and other related items. Deals with marketing to get convention adds. Works with the GOH relations to get conbook cover. Handles editing, designing and printing. Publication experience a plus.

== [[Social Media]] ==

Manages and updates the social media websites for the convention. Acts as the social media manager to direct and respond to questions as necessary. (Including the Forums) Interacts with the community in a positive and friendly manner. Is the digital face of the convention interactions with attendees.

== [[Website]] ==

Design, update and manage the convention website. Handles yearly updates to make the website match theme. Handles periodic updates and announcements on the website.

----

= [[:Category:Operations|Operations]] =

All departments related to the operations of the convention, before, during, and after the actual convention dates. The operations branch is the heart of the convention.

== [[Convention Parent]] ==

Ensures that con staff and volunteers are kept from exhaustion. Ensures volunteers have a place to rest and refuel while on site. Does their best to keep people from overdoing themselves and provides a friendly resting place.

== [[Health and Safety]] ==

Onsite health and safety inspector that manages that of the staff and attendees. Ensures both are safe all convention long, and responds to accidents when they happen. OFA or H&S training necessary.

== [[Information Desk]] ==

Gather relevant information, and be a friendly face to attendees.
You are the go to for answers to questions people may have, for both Staff, and Attendees
You also are in contact with charity, and can be used for con games, and other con related events.

== [[Information Technology (IT)]] ==

Handles and manages all technology at the convention. Deals with setting up the registration server, staff wifi, dealers wifi, and coordinating at-convention technology. Also works to support website and the registration system throughout the year.

== [[Logistics]] ==

Manages the transport of items to and from the convention. Coordinates drivers, movers, and truck rentals. Ensures that items make it from storages and homes, to the convention, and back.

== [[Operations Room]] ==

The heart and brains of the convention once it begins. Organizes many department needs to make coordination easier at con. Manages all core communications, radios, treasury, rangers, volunteers and anything else that needs doing. Always needs more people and the con does not run without our ops!

== [[Rangers]] ==

Ensures the safety and security of the convention attendees and staff. Provides information and assistance to attendees and staff as directed by the Operations team.

Handles various sensitive situations at the convention. Liasons with law enforcement and hotel as (hopefully un-)necessary.

Security training, previous Rangers (or other convention con security) training or experience, and customer service experience are all plusses.

== [[Volunteers]] ==

You are the cons human resources. Staying in contact with every volunteer who applies. Contacting leads about the volunteers that have applied for their department. Organize your gophers schedule, and where they will go.
At con, you log every volunteer's hours, and assign walk in volunteers to the appropriate department.

Rangers

2018-02-26T23:43:20Z

Kallman1206: /* Your Department on the Website/in the Conbook */ -> Rangers doesn't have an @Vancoufur email, so that information is irrelevant. (Unless I'm wrong and they just never set it up for me this year)

== Basic Department Description ==

Attendee Relations/ Rangers are the eyes and ears of the convention.

They monitor the convention to limit and reduce potential problems, and provide information attendees may need, with dual goals of safety and enjoyment of all, in that order of preference.
* The most important skills for the job are a level head and the ability to keep calm in sometimes stressful situations. Also important are de-escalation skills and, as with any public facing position, patience.
* The Rangers department does not have a specific staff email account associated with it - concerns should go through Operations, their parent department.

== Yearly Responsibilities ==

* Rangers department needs to understand and agree with the policies of the convention.
* Attendee Relations has some equipment requirements, primarily radios - these need to be tested before the event for suitability, or have a contractual guarantee of same from the providers.
* There is a security manual that dictates the responsibilities of the Rangers, our Radio protocols, and so on. It should be updated relatively soon after the completion of the convention as needed based on any feedback from prior years.
* The Rangers team should be trained by their Lead or a designated alternate (such as the Second) in groups and/or one on one to ensure they understand their duties and the content of the manual.
* The Rangers are a sub-department of Operations, and will run out of the ops room (though their duties are primarily roaming about the convention).

* Social media is your friend - they can put out calls for more volunteers, and trust me, there's never enough.
* Ask your Rangers to follow the various Social Media accounts are share their content as appropriate - the nature of Social Media is that we're all on their team, too.

=== Minimum at-convention scheduling ===

* Daytime - 2 pairs (4 Rangers)
* Evening/night - 3 pairs (6 Rangers)
* Late night - 1 pair (2 Rangers)
* Total for all periods expecting 8 hours per day: 12 - peak on Friday and Saturday

* All staff for security will be trained; they may have other duties at the convention. (Especially since 24+ hours is a lot to expect over a weekend, we're very happy to accept assistance in the form of part time or Junior Rangers)

== Your Department on the Website/in the Conbook ==

* Rangers conbook listing is generally just a list of names/ credit roll. Make sure it has everyone on it in their appropriate roles, and doesn't credit anyone who hasn't been in contact.
* Make sure to have someone look over the information before sending it to the respective lead.
* Send it to the respective lead.

* If you have any future updates, make sure to send them to the Web Lead!
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

== 6 Months before con, what do you need to have done? ==

* The rangers manual edits should be done at this time, addressing the concerns from the previous year, and any changes in the responsibilities of the department.
* It's good to have a meet and greet style meeting around this time - people may not be certain what they've signed up for and want out, or they might have friends that they'd like to come Ranger with them. Additionally, there may be people on your volunteer listing that you find difficult or impossible to get a hold of, and planning this sort of meeting therefore gives you a better idea of who is active and likely to be actually available at the convention proper.

== 3 Months before con, what do you need to have done? ==

* Do you have enough volunteers? If not, make sure the Social Media team knows, and that the other con volunteers know we'd be happy to have them for a day, etc.
* It's good for the Rangers to know first aid- it might be good to put together a training session open to all the volunteers, regardless of department, in order to decrease the individual cost.
* You should start building a schedule for your operations team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)

== 1 Month before con, what do you need to have done? ==

* Rangers DO NOT need a BEO, as they don't have their own room space, though their parent department, Operations, should ensure that there is a suitable place for eg. Radio recharging.
* Make sure to contact Logistics to get equipment (if any) from the VF storage locker to the hotel for your use.
* If there is insufficient supplies for the department (notebooks and pens for incident logging, primarily), replenish them. Keep your receipts.
* Send in any needed information to the Conbook for print. - Should just be the list of volunteers and their roles (who is Lead, who is/are the Second(s))
* By now most if not all of the Rangers volunteers should be trained, finish that up if not.

== After the Convention/Before the Firing Party ==

* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Read the logs from all of the Rangers and prepare a report of the issues the Rangers assisted with during the convention.
* Update this page with recommendations or reminders of things to do in following years.
* Update your guide with any new/relevant information/changes, and/or prepare a list of recommendations for your successor if stepping down. It's a six month out responsibility to finish this process, but no sense waiting if you know the needed changes anyhow.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] & [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] [[[c]]]

== Break down of contacts ==

* In order for the Rangers to function, it's important to keep in contact with your parent Operations department.
* Additionally, as one of the larger departments, it's important for the Rangers Lead to attend the general meetings whenever possible, and follow up with Operations whenever not. (Specific directives for Rangers come up sporadically as a side effect

== Department Inventory and Ordering Resources ==

* The Radios are rented each year, delivered by the company providing them (no logistics requirement)
* A small notebook and a pen should be provided for each Ranger. After the con these will be retrieved for reporting purposes. Some may be reusable, but it's only a small cost to get more, as well.
* Loud whistles (as attention grabbing/ deterrence devices) - for hygiene, these should maybe be considered consumable and kept by Rangers as mementos.

* Amazon is convenient, but the dollar store is a better price!
* If you're meeting in person, it's expensive unless someone can host. For meeting online Zoom is excellent, $15USD for a month is doable, for sure.

== Do's and Don'ts of the Department ==

* What worked well/Would suggest doing again?
* What didn't work/would suggest to avoid?
* What would you suggest to be done for the future years of your department that aren't already in motion?
More people who are Rangers AND part of another department would be nice - feels like we're very insular. 99% of the job is at-con, so people whose work is mostly before con would be glad additions to the team, even if only for one shift on one day.

== Other Resources ==

* Add whatever extras you feel are good tips, tricks, resources, contacts, etc for the future years!
* List any other websites the dept staff may need (for example, Social Media needs a list of all the places that vancoufur has access to or an account on to run social media and who to ask for password resets for if a new person takes over the job in the future.
* Resources for how you organized your time, any apps that were helpful to you, etc.
* Advice on how to work with certain companies if they prove to be difficult. (Some companies we order from, it is best to contact a rep directly instead of doing a straight up online order. )

== PLEASE REMEMBER ==

* Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven't gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not edit any staff members’ documentation without permission!
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.

* Make sure you know who your Executive is! They are there to help you and oversee the branch of departments you are in. Contact [[Chair@VancouFur.org]] / [[Vice.Chair@Vancoufur.org]] to check or check the contact page on the website! You can also use the [[contact sheet]] for the year

[[Category:Operations]] 
[[Category:Department]]
[[Category:Draft]]

Rangers

2018-02-26T23:38:47Z

Kallman1206: /* Yearly Responsibilities */ -> Rangers should think of themselves as members of the Social Media Team just a smidgen too - that's attendee relations in adavance ;)

== Basic Department Description ==

Attendee Relations/ Rangers are the eyes and ears of the convention.

They monitor the convention to limit and reduce potential problems, and provide information attendees may need, with dual goals of safety and enjoyment of all, in that order of preference.
* The most important skills for the job are a level head and the ability to keep calm in sometimes stressful situations. Also important are de-escalation skills and, as with any public facing position, patience.
* The Rangers department does not have a specific staff email account associated with it - concerns should go through Operations, their parent department.

== Yearly Responsibilities ==

* Rangers department needs to understand and agree with the policies of the convention.
* Attendee Relations has some equipment requirements, primarily radios - these need to be tested before the event for suitability, or have a contractual guarantee of same from the providers.
* There is a security manual that dictates the responsibilities of the Rangers, our Radio protocols, and so on. It should be updated relatively soon after the completion of the convention as needed based on any feedback from prior years.
* The Rangers team should be trained by their Lead or a designated alternate (such as the Second) in groups and/or one on one to ensure they understand their duties and the content of the manual.
* The Rangers are a sub-department of Operations, and will run out of the ops room (though their duties are primarily roaming about the convention).

* Social media is your friend - they can put out calls for more volunteers, and trust me, there's never enough.
* Ask your Rangers to follow the various Social Media accounts are share their content as appropriate - the nature of Social Media is that we're all on their team, too.

=== Minimum at-convention scheduling ===

* Daytime - 2 pairs (4 Rangers)
* Evening/night - 3 pairs (6 Rangers)
* Late night - 1 pair (2 Rangers)
* Total for all periods expecting 8 hours per day: 12 - peak on Friday and Saturday

* All staff for security will be trained; they may have other duties at the convention. (Especially since 24+ hours is a lot to expect over a weekend, we're very happy to accept assistance in the form of part time or Junior Rangers)

== Your Department on the Website/in the Conbook ==

* Rangers conbook listing is generally just a list of names
* Make sure to have someone look over the information before sending it to the respective lead.
* Send it to the respective lead.
* Make sure to test the contact page (website) that the form sends an email to you.
* Make sure that your email is listed on the contact page (website) outside of the form.
* If you have any future updates, make sure to send them to the Web Lead!
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

== 6 Months before con, what do you need to have done? ==

* The rangers manual edits should be done at this time, addressing the concerns from the previous year, and any changes in the responsibilities of the department.
* It's good to have a meet and greet style meeting around this time - people may not be certain what they've signed up for and want out, or they might have friends that they'd like to come Ranger with them. Additionally, there may be people on your volunteer listing that you find difficult or impossible to get a hold of, and planning this sort of meeting therefore gives you a better idea of who is active and likely to be actually available at the convention proper.

== 3 Months before con, what do you need to have done? ==

* Do you have enough volunteers? If not, make sure the Social Media team knows, and that the other con volunteers know we'd be happy to have them for a day, etc.
* It's good for the Rangers to know first aid- it might be good to put together a training session open to all the volunteers, regardless of department, in order to decrease the individual cost.
* You should start building a schedule for your operations team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)

== 1 Month before con, what do you need to have done? ==

* Rangers DO NOT need a BEO, as they don't have their own room space, though their parent department, Operations, should ensure that there is a suitable place for eg. Radio recharging.
* Make sure to contact Logistics to get equipment (if any) from the VF storage locker to the hotel for your use.
* If there is insufficient supplies for the department (notebooks and pens for incident logging, primarily), replenish them. Keep your receipts.
* Send in any needed information to the Conbook for print. - Should just be the list of volunteers and their roles (who is Lead, who is/are the Second(s))
* By now most if not all of the Rangers volunteers should be trained, finish that up if not.

== After the Convention/Before the Firing Party ==

* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Read the logs from all of the Rangers and prepare a report of the issues the Rangers assisted with during the convention.
* Update this page with recommendations or reminders of things to do in following years.
* Update your guide with any new/relevant information/changes, and/or prepare a list of recommendations for your successor if stepping down. It's a six month out responsibility to finish this process, but no sense waiting if you know the needed changes anyhow.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] & [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] [[[c]]]

== Break down of contacts ==

* In order for the Rangers to function, it's important to keep in contact with your parent Operations department.
* Additionally, as one of the larger departments, it's important for the Rangers Lead to attend the general meetings whenever possible, and follow up with Operations whenever not. (Specific directives for Rangers come up sporadically as a side effect

== Department Inventory and Ordering Resources ==

* The Radios are rented each year, delivered by the company providing them (no logistics requirement)
* A small notebook and a pen should be provided for each Ranger. After the con these will be retrieved for reporting purposes. Some may be reusable, but it's only a small cost to get more, as well.
* Loud whistles (as attention grabbing/ deterrence devices) - for hygiene, these should maybe be considered consumable and kept by Rangers as mementos.

* Amazon is convenient, but the dollar store is a better price!
* If you're meeting in person, it's expensive unless someone can host. For meeting online Zoom is excellent, $15USD for a month is doable, for sure.

== Do's and Don'ts of the Department ==

* What worked well/Would suggest doing again?
* What didn't work/would suggest to avoid?
* What would you suggest to be done for the future years of your department that aren't already in motion?
More people who are Rangers AND part of another department would be nice - feels like we're very insular. 99% of the job is at-con, so people whose work is mostly before con would be glad additions to the team, even if only for one shift on one day.

== Other Resources ==

* Add whatever extras you feel are good tips, tricks, resources, contacts, etc for the future years!
* List any other websites the dept staff may need (for example, Social Media needs a list of all the places that vancoufur has access to or an account on to run social media and who to ask for password resets for if a new person takes over the job in the future.
* Resources for how you organized your time, any apps that were helpful to you, etc.
* Advice on how to work with certain companies if they prove to be difficult. (Some companies we order from, it is best to contact a rep directly instead of doing a straight up online order. )

== PLEASE REMEMBER ==

* Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven't gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not edit any staff members’ documentation without permission!
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.

* Make sure you know who your Executive is! They are there to help you and oversee the branch of departments you are in. Contact [[Chair@VancouFur.org]] / [[Vice.Chair@Vancoufur.org]] to check or check the contact page on the website! You can also use the [[contact sheet]] for the year

[[Category:Operations]] 
[[Category:Department]]
[[Category:Draft]]

Rangers

2018-02-26T23:35:08Z

Kallman1206: Said I'd update this ages ago, sorry it took me so long. See you again in a month, page, to add recommendations and the like :)

== Basic Department Description ==

Attendee Relations/ Rangers are the eyes and ears of the convention.

They monitor the convention to limit and reduce potential problems, and provide information attendees may need, with dual goals of safety and enjoyment of all, in that order of preference.
* The most important skills for the job are a level head and the ability to keep calm in sometimes stressful situations. Also important are de-escalation skills and, as with any public facing position, patience.
* The Rangers department does not have a specific staff email account associated with it - concerns should go through Operations, their parent department.

== Yearly Responsibilities ==

* Rangers department needs to understand and agree with the policies of the convention.
* Attendee Relations has some equipment requirements, primarily radios - these need to be tested before the event for suitability, or have a contractual guarantee of same from the providers.
* There is a security manual that dictates the responsibilities of the Rangers, our Radio protocols, and so on. It should be updated relatively soon after the completion of the convention as needed based on any feedback from prior years.
* The Rangers team should be trained by their Lead or a designated alternate (such as the Second) in groups and/or one on one to ensure they understand their duties and the content of the manual.
* The Rangers are a sub-department of Operations, and will run out of the ops room (though their duties are primarily roaming about the convention).

* Make a note of which updates/prompts should be sent to Social Media. (Remember, they can send out notices for more volunteers, due date reminders, opening dates, etc!)

=== Minimum at-convention scheduling ===

* Daytime - 2 pairs (4 Rangers)
* Evening/night - 3 pairs (6 Rangers)
* Late night - 1 pair (2 Rangers)
* Total for all periods expecting 8 hours per day: 12 - peak on Friday and Saturday

* All staff for security will be trained; they may have other duties at the convention. (Especially since 24+ hours is a lot to expect over a weekend, we're very happy to accept assistance in the form of part time or Junior Rangers)

== Your Department on the Website/in the Conbook ==

* Rangers conbook listing is generally just a list of names
* Make sure to have someone look over the information before sending it to the respective lead.
* Send it to the respective lead.
* Make sure to test the contact page (website) that the form sends an email to you.
* Make sure that your email is listed on the contact page (website) outside of the form.
* If you have any future updates, make sure to send them to the Web Lead!
* If you spot any mistakes in your blurb for the conbook, make sure to contact them ASAP about it!

== 6 Months before con, what do you need to have done? ==

* The rangers manual edits should be done at this time, addressing the concerns from the previous year, and any changes in the responsibilities of the department.
* It's good to have a meet and greet style meeting around this time - people may not be certain what they've signed up for and want out, or they might have friends that they'd like to come Ranger with them. Additionally, there may be people on your volunteer listing that you find difficult or impossible to get a hold of, and planning this sort of meeting therefore gives you a better idea of who is active and likely to be actually available at the convention proper.

== 3 Months before con, what do you need to have done? ==

* Do you have enough volunteers? If not, make sure the Social Media team knows, and that the other con volunteers know we'd be happy to have them for a day, etc.
* It's good for the Rangers to know first aid- it might be good to put together a training session open to all the volunteers, regardless of department, in order to decrease the individual cost.
* You should start building a schedule for your operations team. (Use the Master Schedule for the year! Programming lead sets this up every year and it houses our event schedule as well as the work/team schedules for at con departments.)

== 1 Month before con, what do you need to have done? ==

* Rangers DO NOT need a BEO, as they don't have their own room space, though their parent department, Operations, should ensure that there is a suitable place for eg. Radio recharging.
* Make sure to contact Logistics to get equipment (if any) from the VF storage locker to the hotel for your use.
* If there is insufficient supplies for the department (notebooks and pens for incident logging, primarily), replenish them. Keep your receipts.
* Send in any needed information to the Conbook for print. - Should just be the list of volunteers and their roles (who is Lead, who is/are the Second(s))
* By now most if not all of the Rangers volunteers should be trained, finish that up if not.

== After the Convention/Before the Firing Party ==

* Make sure all your volunteers (and yourself) got inputted into the system for their hours.
* Read the logs from all of the Rangers and prepare a report of the issues the Rangers assisted with during the convention.
* Update this page with recommendations or reminders of things to do in following years.
* Update your guide with any new/relevant information/changes, and/or prepare a list of recommendations for your successor if stepping down. It's a six month out responsibility to finish this process, but no sense waiting if you know the needed changes anyhow.
* A staff feedback survey will be emailed out and sent into the staff chats. Please fill this out ASAP!
* Make any staffing suggestions to the next years’ chair. (If you want to work again, staff who excelled and where, etc.)
* If VancouFur owes you money for department spending, PLEASE PLEASE send your reciepts to [[chair@VancouFur.org]] & [[Budget@Vancoufur.org]] and then fill out [[https://goo.gl/forms/I9u1EEhAFNAaJfIQ2]] [[[c]]]

== Break down of contacts ==

* In order for the Rangers to function, it's important to keep in contact with your parent Operations department.
* Additionally, as one of the larger departments, it's important for the Rangers Lead to attend the general meetings whenever possible, and follow up with Operations whenever not. (Specific directives for Rangers come up sporadically as a side effect

== Department Inventory and Ordering Resources ==

* The Radios are rented each year, delivered by the company providing them (no logistics requirement)
* A small notebook and a pen should be provided for each Ranger. After the con these will be retrieved for reporting purposes. Some may be reusable, but it's only a small cost to get more, as well.
* Loud whistles (as attention grabbing/ deterrence devices) - for hygiene, these should maybe be considered consumable and kept by Rangers as mementos.

* Amazon is convenient, but the dollar store is a better price!
* If you're meeting in person, it's expensive unless someone can host. For meeting online Zoom is excellent, $15USD for a month is doable, for sure.

== Do's and Don'ts of the Department ==

* What worked well/Would suggest doing again?
* What didn't work/would suggest to avoid?
* What would you suggest to be done for the future years of your department that aren't already in motion?
More people who are Rangers AND part of another department would be nice - feels like we're very insular. 99% of the job is at-con, so people whose work is mostly before con would be glad additions to the team, even if only for one shift on one day.

== Other Resources ==

* Add whatever extras you feel are good tips, tricks, resources, contacts, etc for the future years!
* List any other websites the dept staff may need (for example, Social Media needs a list of all the places that vancoufur has access to or an account on to run social media and who to ask for password resets for if a new person takes over the job in the future.
* Resources for how you organized your time, any apps that were helpful to you, etc.
* Advice on how to work with certain companies if they prove to be difficult. (Some companies we order from, it is best to contact a rep directly instead of doing a straight up online order. )

== PLEASE REMEMBER ==

* Always respond to emails/contacts, even if it is just to say “I recieved your email and will get back to you soon!” / “I don't know the answer but I am looking into it for you!”
* Be sure to contact the Chairs or Admin to make sure you have access to the materials you will need for the year like your Staff Email, Access to any folders/sites with materials, etc. (Be on the lookout for invites or emails to these things and check your junk mail too!)
* Make sure you TEST your new staff email (if any) and report problems immediately to the Chairs! (if you haven't gotten any emails in a while, do another test!)
* Make sure you keep all of your information up to date with the convention staff! Contact the volunteers lead to update your information if the volunteers spreadsheet is not available for direct editing!
* Do not WAIT for someone to contact you. If you have a moment to reach out, do so! Depending on who you are working with, the communication road may not be a 2 way street and you will have to do a lot of poking. Please be proactive!
* Do not edit any staff members’ documentation without permission!
* Keep all VancouFur related documents INSIDE the VancouFur Materials folders. Keeping things on your own gdocs and not inside the VancouFur specific folders makes it incredibly difficult to find needed information for all parties without hassling a lot of staff.
* If you need to make something private in the materials folder (Googledocs or wherever it moves to in the future) Make sure that the Chairs, Admin and Executives CAN STILL SEE IT. We need to know where you are and if your files are all hidden we cannot proactively offer help, guidance, or corrections. Otherwise, just keep things public/view only to prevent people from messing with your info.

* Make sure you know who your Executive is! They are there to help you and oversee the branch of departments you are in. Contact [[Chair@VancouFur.org]] / [[Vice.Chair@Vancoufur.org]] to check or check the contact page on the website! You can also use the [[contact sheet]] for the year

[[Category:Operations]] 
[[Category:Department]]
[[Category:Draft]]